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If you are ready to begin therapy, please register on the website and our office will contact you within 48 business hours. Registering online is efficient and the preferred method in our practice.
Questions? 706-521-3327
COVID 19: We are accepting new clients (teens and adults) for online therapy during this time. Ms. Eells is a Board Certified Tele-Mental Health Provider so our office is equipped to provide online counseling to meet your mental health needs.
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Video Session Instructions

My practice has the capability to offer secure and HIPAA-compliant telepsychology (video) sessions to patients when needed, through a platform called TSecureVideo. Both via computer or smartphone, TSecureVideo utilizes a special HIPAA-compliant version of Zoom, developed for Therasoftonline. See below for instructions on accessing video sessions on your computer or smartphone:

VIA COMPUTER

  • Your computer must have a camera on or in it. (All laptops contain cameras.)
  • You must enable your camera and microphone on your computer via Settings.
  • Video sessions work best using the Chrome browser. Please download and utilize Chrome if you don’t already have it.
  • I will email you an online session reminder with information about the video session.
  • At the time of your session, open the reminder email and click on the Login button to start your session.
  • Please ensure that you have privacy in your home or office to protect your confidentiality.
  • Please note that video sessions may not work on some workplace computers.
  • You can test whether this is working properly by clicking the Login button in your email any time before the start of your session. You should see yourself only on the screen (if I am not logged on at the same time).

VIA SMARTPHONE

  • Download the free app, myTherapist (by Therasoft) from iTunes or Google Play. The correct myTherapist is represented by a blue and black Psi (Greek letter) with a white background. See picture on the following page for the Login screen.
  • I will send you a 4 digit pin to login, which is usually the last 4 digits of your insurance ID number. You can also click Request Pin from the app.
  • Register with your last name, date of birth, and 4 digit pin.
  • If a video session is scheduled for you, it will appear when you login.
  • Accept this video session for the agreed upon date and time.
  • At the time of your session, click the camera icon in the lower left screen to begin the session.
  • Please ensure that you have privacy in your home or office to protect your confidentiality.
  • You can test whether this is working properly by clicking the camera icon any time before the start of your session. You should see yourself only on the screen (if I am not logged on at the same time).

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Via Client Portal

You will receive an email telling you how to get to the portal.

Here is the link for the Client portal just in case you are not able to find the link.

https://www.therasoftonline.com/tms/ClientPortal.aspx

You will then be required to enter

1. Last name
2. Date of Birth
3. 4 digit pin

Once in the client portal you will be on the calendar

You will click the video camera icon

Then make sure to enable the video and microphone.

Please call our office if you have any other questions. Please understand your therapist may be a few minutes late wrapping up with previous client. If you see, "WAITING ON HOST TO START", you are in the right place and Ms. Eells will be there momentarily.
706-521-3327

 
 
 
 

Our Team

Anne Haynie,
Office Manager
Insurance Specialist

Sparkles, Therapy Dog, On occasion Sparks is in the office. Her role is to encourage spontaneity and fun. Benefits include facilitating emotional expression, promoting touch and providing unconditional love.

 
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  Hours

Monday 10:00 am - 6:00 pm

Tuesday 10:00 am - 5:00 pm

Wednesday 10:00 am - 6:00 pm

Thursday 10:00 am - 5:00 pm

Fridays Closed

Saturdays Closed

 
  Contact Us

PO BOX 546

Monroe GA 30655

Phone: 706-521-3327

Fax (855) 967-2992

Please know that because Ms. Eells is in session during the day you will call a voice mail box. Please leave a message with your name and a working number and our office will call you back. Also, please make sure your phone is set up to receive calls and your mail box is not full. There are occasions when we can not leave a return message and this is why,